FAQ (Frequently Asked Questions)
Some of our most frequently asked questions:
Q. What should I expect when visiting your showroom?
Q. How do I book someone to come and measure my room?
Q. Do you expect to agree to a sale at the time of the measure?
Q. After the initial quotation, do you make follow up phone calls?
Q. When is payment required?
Q. Is your furniture guaranteed? If so, how long for?
Q. Do you use Sub–Contractors?
Q. Can I have any design with any finish or colour?
Q. Is your furniture rigid or flatpack?
Q. I only have a small bedroom. Could I still have a fitted wardrobe?
Q. I have an awkward space, with difficult angles and beams. Can I still have fitted furniture?
Q. Does the price include handles and fitting?
Q. How much of experience does your company have?
Q. Do you have any letters of recommendation?

Q. What should I expect when visiting your showroom?

A. Our factory showroom is located in Eccleshill, Bradford. We have a large range of furniture with over 20 different displays for you to view. John, Ian or Steve will show you around and discuss with you whatever you are looking for and offer the best advice possible.

Q. How do I book someone to come and measure my room?

A. We generally ask that you visit our showroom before booking a measure. Once you’ve had a look around, if you would like us to come over, measure and quote for your furniture, we can arrange an appointment with you. Either John or Ian (with 40 years combined experience) will come to your house on an evening at a time to suite you. They will take precise measurements, have an in depth discussion with you over your needs and requirements. Do a detailed drawing of what we can offer you and leave you with a price.

Q. Do you expect to agree to a sale at the time of the measure?

A. We never try to sell at the time of the measure. We would much rather you took your time and discuss between yourselves. Simply re-visit our showroom after you have been quoted, we can go over your design again, showing you how your new bedroom will look. You are welcome to ask any questions and we can solve any queries you may have. We are a firm believer in NO pressure sales.

Q. After the initial quotation, do you make follow up phone calls?

A. No, we wait to be contacted by you. We are a firm believer in NO pressure sales.

Q. When is payment required?

A. Payment is required upon completion on the day of the fit. We do not ask for any deposit.

Q. Is your furniture guaranteed? If so, how long for?

A. Our furniture is guaranteed for life, against normal wear and tear.

Q. Do you use Sub–Contractors?

A. No, we do not use any sub-contractors. All work is carried out by Ian, Dan, John and Steve, our own team of highly experienced workmen.

Q. Can I have any design with any finish or colour?

A. Yes, you can mix and match to your hearts content, or keep it plain and simple, we don’t mind.

Q. Is your furniture rigid or flatpack?

A. We use a carcass system, all our units have tops, bottoms and backs, are fastened together.

Q. I only have a small bedroom. Could I still have a fitted wardrobe?

A. There’s always space for fitted furniture. With the help of John or Ian, we can design your small room to have as much storage as possible.

Q. I have an awkward space, with difficult angles and beams. Can I still have fitted furniture?

A. Yes, our furniture is manufactured by ourselves. We measure and manufacture to fit your exact room and space. Angles, beams and odd spaces are no problem to us.

Q. Does the price include handles and fitting?

A. Yes, all our prices are taken from our price lists. These can be found in our showroom. All prices include fitting, VAT and have no hidden charges. To ensure your furniture works correctly and smoothly for years to come, we use high end Blum fittings with handles and components from quality suppliers. Our MDF and Chipboard is from a range of suppliers. All materials are sourced from sustainable, FSC Registered suppliers.

Q. How much of experience does your company have?

A. We have over 40 years of experience, spreading over 3 generations of our family. With a factory containing over half a million pounds worth of state of the art machinery and technology to back this up.

Q. Do you have any letters of recommendation?

A. Yes we do. You are welcome to pop into our showroom anytime, where we have these on display.